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Privacy Statement

In this document "We", "us" and "our" means Rentokil Initial Plc and its subsidiaries worldwide.  We respect your privacy and are committed to protecting it. We encourage you to read this document before using this website as your use of the website signifies that you agree with all of its terms. This document applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.

What information we collect about you
Browsing of our websites and most other services provided through our websites does not require the provision of any personal information. However, where you provide personal information about yourself, then by providing such information you signify your consent to our collecting and using your personal information in accordance with this Privacy Statement. We will only collect personal information from you to enable us to respond to a query or to provide a service that has been requested, or to inform you about a service provided by one of our companies which we think may interest you.

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website through  which you accessed our web site. We do this through the use of "cookies" which are files that your web browser places on your computer's hard drive. You cannot be identified from this information and it is only used to assist us in providing an effective service on this website.

Disclosures and transfers of information
All personal information you provide to us through our website will not be disclosed to third parties outside the Rentokil Initial plc unless we have your permission or the disclosure is permitted or required by law.

We may transfer your personal information to third party service providers with whom we have a contract that includes appropriate privacy standards, where such third parties are assisting us with the purposes set out above – such as service providers that provide communications support or data storage or processing.  We ensure that all affiliates and other third parties that are engaged to perform services on behalf of the Rentokil Initial plc are provided with personal information are contractually required to observe the intent of this Privacy Statement and our privacy practices.    

We have implemented physical, organizational, contractual and technological security measures to protect your personal information from loss or theft, unauthorized access, disclosure, copying, use or modification.  The only personnel who are granted access to your personal information, are those with a business ‘need-to-know’ or whose duties reasonably require such information.

We will not routinely update your personal information, unless such a process is necessary.  We expect you, from time to time, to supply us with updates to your personal information, when required.

At any time, you can challenge the accuracy or completeness of your personal information in our records.  If you successfully demonstrate that your personal information in our records is inaccurate or incomplete, we will amend the personal information as required.  Where appropriate, we will transmit the amended information to third parties having access to your personal information.

Upon request we will remove any subscriber from our systems.

We will use, disclose or retain your personal information for as long as necessary to fulfill the purposes for which that personal information was collected and as permitted or required by law.  

Since we operate globally, the information you submit may be transferred anywhere globally within our group of companies for the above-noted purposes. Where your personal information is transmitted in this way we take reasonable precautions to ensure that it remains secure and under our control. Where you provide personal information you consent to such transmission.  You should note that while your personal information is outside of your jurisdiction, it is subject to the laws of the jurisdiction in which it is retained, including laws that may require disclosure of personal information to foreign government authorities.

Access requests and questions
You have a right to access the personal information that is held about you. To obtain a copy of the personal information which Rentokil Initial plc holds about you please write to:

The Data Protection Officer,
Rentokil Initial plc
2 City Place
Beehive Ring Road
Gatwick West Sussex RH6 0HA

Or send an e-mail to dpofficer@rentokil-initial.com providing your postal details. You must also send a cheque or postal order for $10 payable to Rentokil Initial plc, unless such fee is prohibited by applicable law.  We will not charge any other costs for you to access your personal information in our records without first providing you with an estimate of the approximate costs, if any.

We will attempt to respond to each of your written requests not later than 30 days after receipt of such requests.  We will advise you in writing if we cannot meet your requests within this time limit.  You have the right to make a complaint to the applicable privacy regulator or data protection authority in respect of our handling of your requests.

We may request that you provide sufficient identification to permit access to the existence, use or disclosure of your personal information.  Any such identifying information shall be used only for this purpose.  

All comments, questions, concerns or complaints regarding your personal information, this Privacy Statement or our privacy practices, should be forwarded to our Data Protection Officer at the contact information noted above.  

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